Each member who enrolls in a Better Health Plan insurance plan receives access to a member portal through our partner, Hi-Tech Health. Hi-Tech Health is the claims administration software we use to power our plans.
The Hi-Tech Health portal allows for members to:
- View claims & claim status
- Access documents
- Review enrollments
To access the Hi-Tech Health Portal for the first time:
- Navigate to the Hi-Tech Health Portal in your browser
- Enter your Username, which is your Member ID from your ID Card
- Enter your Password, which is your 8 digit date of birth in MMDDYYYY format.
Once you log in for the first time, you'll be prompted to customize your login information and confirm data about yourself.
For returning users, follow the below instructions to access the Hi-Tech Health Portal:
- Navigate to the Hi-Tech Health Portal in your browser
- Enter the Username that you selected upon your first login
- Enter your Password
If you need help locating your Member ID to access for the first time, or if you have general questions - you can reach out Member Service team by emailing members@betterhealthplan.com.