Getting support is easy for Better Health Plan members. All members of our health plans have access to our world class Member Services team.
You can reach out to our Member Services team with inquiries related to:
- Claims statuses & payments
- Provider billing inquiries
- Benefits eligibility and verifications
- Coverages provided by your Better Health Plan insurance
You can reach our Member Services team Monday through Friday, from 8:30 am - 5:30 pm EST.
There are two options for reaching our Member Services team:
- Email: members@betterhealthplan.com
- Phone: 866.881.0676
Questions? Please reach out via one of the channels above and a Member Service Advocate will be able to support.